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- Processing Time: It takes 3 – 5 days to ship your order from our warehouse to logistics companies.
- Shipping Time: You will receive your order from 5 – 7 business days (depends on shipping method) from the date that it is shipped out, not the date the order is placed.
- Please note: We process orders on business days, which are Monday - Friday, Eastern Standard Times, exluding weekends or holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Tracking Number: When available, we will send you a tracking number with the confirmation email so that you can track the package online.
- Return & Exchange: If you are not happy with your purchase, we will work to correct the problems. Items can be returned/exchanged and get Refund within 30 days of delivery date. (Please check our Return & Exchange Policy below).
- If you have any other queries, please feel free to email us.